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In 2024, the financial sector witnessed a significant shift in fraud dynamics. While the overall number of fraud incidents reported by banks and consumers showed signs of stabilisation, the financial losses associated with these fraudulent activities escalated dramatically. This trend underscores the increasing sophistication of fraud schemes and the urgent need for enhanced preventive measures across the industry.​
Stabilisation in Fraud Incidents

Data from the Financial Crimes Enforcement Network (FinCEN) revealed that suspicious activity reports (SARs) related to fraud submitted by depository institutions and finance companies totalled approximately 890,000 by the end of July 2024. This represents a slight decrease from the 940,000 reports filed during the same period in 2023, suggesting a potential plateau in the frequency of fraud cases. Similarly, the Federal Trade Commission (FTC) received 1.1 million consumer fraud complaints in the first half of 2024, down from 1.3 million during the corresponding period in 2023. ​

Escalation in Financial Losses

Despite the stabilisation in the number of incidents, the financial impact of fraud has intensified. Consumers reported losses amounting to $12.5 billion in 2024, marking a 25% increase over the previous year. Investment scams were particularly detrimental, accounting for nearly half of these losses at $5.7 billion, a 24% rise from 2023. Imposter scams also saw significant growth, with reported losses reaching $2.95 billion. ​​Finextra Research+1Axios+1

Emerging Fraud Tactics

Fraudsters have increasingly employed sophisticated tactics to exploit both consumers and financial institutions. Notable methods include:​

  • Investment Scams: Perpetrators lure victims with promises of high returns, leading to substantial financial losses.
  • Imposter Scams: Fraudsters pose as legitimate entities, such as government officials or reputable businesses, to deceive individuals into providing money or sensitive information.
  • Social Engineering: Scammers manipulate individuals into divulging confidential information or authorising transactions, often through deceptive communications.
  • Mule Accounts: Criminals continue to rely on mule accounts to move fraudulently obtained funds, often recruiting unwitting individuals to act as intermediaries. Understanding how mule accounts operate presents banks with critical opportunities to detect and disrupt fraud at the point of transfer, before funds reach the ultimate beneficiary.

These tactics highlight the necessity for continuous vigilance and adaptive strategies to counteract evolving fraud methodologies.​ PYMNTS.com

Preventive Measures for Financial Institutions

To mitigate the escalating threat of fraud, financial institutions can implement several measures:

  • Enhanced Authorisation Monitoring: Utilise AI-driven systems to detect and respond to unusual transaction patterns in real time, improving the identification of potential fraud.
  • Bot Attack Detection: Implement robust protocols to identify and prevent automated bot attacks that attempt to exploit payment systems.
  • Customer Education: Conduct awareness campaigns to inform customers about common fraud schemes and encourage vigilance in financial dealings.
  • Transaction Limits and Verification: Set thresholds for high-risk transactions and require additional verification for activities exceeding these limits.
  • Enhanced Due Diligence: Apply EDD on new accounts open by demographics specifically targeted to be mules. Assign appropriate risk level, monitor account dormancy and out of boundary funds transfer.     
Conclusion

The year 2024 underscored a critical shift in the landscape of financial fraud: while the number of incidents may be stabilising, the financial losses are escalating due to increasingly sophisticated scams. Financial institutions, businesses, and consumers must collaborate to implement comprehensive strategies that address both the prevention and detection of fraud. By staying informed about emerging threats and adopting proactive measures, stakeholders can work together to safeguard assets and maintain trust in the financial system.

How AJC Can Help

At AJC, we understand that while fraud tactics may stay the same, the methods and enablers are constantly evolving. With growing regulatory pressure and rising risk exposure, organisations need flexible, expert support to stay ahead.

Our Fraud Risk Consultants work with businesses to assess and strengthen fraud strategies, align controls with risk appetite, and respond to the latest threats. Whether you’re developing a new framework or need short-term support for internal teams, we provide practical, cost-effective solutions. Download our brochure to find out more.

Contact us on 020 7101 4861 email us info@ajollyconsulting.co.uk if you think we can help.

 

Image accreditation: Getty Images for Unsplash.com+. Last accessed on 9th April 2025. (link)

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