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Mutual organisations continue to play a pivotal role in the UK financial landscape, and the need for robust cyber security measures has never been more critical. At AJC, we understand the unique challenges faced by mutuals in maintaining secure and resilient IT environments. This case study highlights our commitment to providing tailored IT infrastructure assessments and cyber security solutions that empower mutuals to strengthen their resilience.
Background

Mutuals are pivotal in the UK financial services sector but face significant challenges in managing IT infrastructure and cybersecurity risks. As cyber threats grow in sophistication, mutual organisations are under pressure to safeguard their systems, networks, and member data.

AJC supports mutuals by performing independent IT Infrastructure and Security Assessments, leveraging our proprietary assessment framework. This framework helps identify potential weaknesses, improve governance, and ensure that controls are aligned with best practice standards, without imposing the complexity or cost of enterprise-level solutions.

The Challenge

The Mutual Association client was advised by external auditors to implement a Privileged Access Management (PAM) solution. PAM solutions provide oversight of administrator accounts, ensuring security, accountability, and compliance. However, many PAM tools are designed for larger organisations and can be costly and complex for smaller mutuals.

Our Solution:

AJC recommended and implemented a PAM solution tailored for mutuals, delivering a balance of affordability and robust security:

Key Highlights:
  • Tailored approach: The solution met the Mutual Association’s needs for managing privileged accounts without the overhead of enterprise-level PAM tools.
  • Expert support: AJC leveraged its network of third-party specialists to install the solution, train staff, and provide ongoing support.
  • Compliance achieved: The Mutual Association could satisfy audit requirements while staying within budget.
Results:

The PAM implementation delivered immediate benefits:

  • Improved governance: Administrator accounts were now fully monitored and controlled.
  • Enhanced compliance: The Mutual Association met external audit expectations.
  • Stronger security posture: Risk of unauthorised access was significantly reduced.
Conclusion:

AJC remains committed to helping mutual organisations strengthen their IT infrastructure, maintain compliance, and build trust with their members. Our tailored assessment and implementation approach demonstrates that even smaller organisations can achieve enterprise-level security standards practically and cost-effectively.

“Cyber security is a growing concern for mutual organisations. At AJC, we provide solutions that are both effective and practical, ensuring mutuals can protect their members and maintain trust in an increasingly digital world.”
Geoff Poulter, Cyber Security Specialist. 

If you’re facing similar challenges or require assistance with cyber security threats, email us at info@ajollyconsulting.co.uk or call us on 020 7101 4861.

 

Image accreditation: Getty Images for Unsplash.com+. Last accessed on 3rd November 2025. Available here.

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